Microsoft Office 365 Managed Services

Microsoft 365

Managed O365 Services

Office 365 managed services help maintain the sustainable operation of Office 365 solutions. The managed services cover user help desk, administration of the Office 365 ecosystem, Office 365 implementation or evolution, including customization, integration and migration.

What’s covered by Microsoft 365 Managed Services

Dedicated 365 Helpdesk

Multilingual O365 Support (English, Spanish and German)

Licensing Management

Azure Active Directory integration

User self-support knowledge base

Maintenance & Optimization

customizations, integrations and workflow automation

Office 365 migration (optional)

Regulatory Compliance checks

The CloudSource 365 Helpdesk – How it works

Our support technicians take care of your IT malfunctions and service requests from the first report to the solution, so that you and your employees can concentrate fully on your core business. With the CloudSource 365 Helpdesk you receive technical support in first and second level support. Our experienced specialists work according to the ITIL standard. IT outsourcing – a business model that will change the way your company works. Relieve your employees and internal IT experts with our first-class service.

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IT Support you can trust

All our Helpdesk Support Engineers are qualified in their respective areas of expertise and are well experienced. Their goal is to solve each and any reported issue as quick as possible.

Microsoft 365 Teams
Microsoft 365 Sharepoint
Microsoft 365 Exchange Online
Microsoft Power BI 365
Microsoft 365 Power Apps
Microsoft 365 Planner
Microsoft OneDrive 365
Microsoft 365 Outlook
Microsoft 365 Forms
Microsoft 365 Yammer
Microsoft 365 Flow
Microsoft 365 To-Do
Microsoft 365 Word
Microsoft OneNote 365
Microsoft 365 Excel
Microsoft 365 Access
Microsoft 365 Delve
Microsoft Publisher 365

Benefits of our Managed Helpdesk Solution

Incident Management

Each incident is assigned a unique ticket number which can be tracked through our ITSM system. Incidents are subject to SLA’s and the customer is kept up to date through status update notifications. Keep your O365 apps working for your business.

Service Requests

Our O365 Helpdesk takes care of all service request. Whether you need a new user or security group created, shares mailboxes setup through MS Exchange, or Teams telephone systems configured, our Managed 365 Services will handle your request quickly and efficiently.

Migration Services

Are you coming from a different provider like Google Workspace and want to get started with Microsoft 365? Our optional migration services will take care of the technical aspects and get your users and their data migrated to Office 365 in a timely and professional manner.

Your managed Microsoft 365 Services

Do you need a more personalized O365 experience for your company? Contact our experts for a custom project assessment.

Schedule a free Consultation

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