Remote IT consultant


Managed Service Desk

Your single point of contact for all things IT related

Are you looking for a solution that can lead your IT operations to success in a professional and effective manner? At the Global Operations Center (GOC) we offer the resources and the know-how to achieve your goals. With our high-quality and professional IT support, we have been inspiring our corporate customers across different industries successfully for years.

We offer all kind of IT support, from infrastructure support over application– and client support all the way through to proactive maintenance and monitoring. Benefit from experienced and qualified IT specialists, an ISO-certified and established service desk in accordance with the ITIL standard. And to make it even easier – we offer a pay-as-you-go contract without no fixed monthly fees.

With our Managed Service Desk Solutions you enable a single point of contact to manage many different aspects of your IT operations. And this for a fraction of the cost of an in-house Service Desk. The affordable pricing of our Managed Service Desk is setup on a per ticket basis. And since you only pay when tickets are worked on, you gain full access to a fully functional and professional Service Desk for no cost at all – up to 24 hours a day, 365 days a year.

IT Helpdesk

Helpdesk as a Service enables a single point of contact for all your IT related issues and requests. Our agents attend your users in their language by phone, email and ITSM platform with a single-call-to-solution approach.

Workplace Services

Employee onboarding, offboarding and everything in between. Our Digital Workplace Services ensure your workforce has anything they need, anytime and anywhere.

O365 Services

Technical support and service management for all Microsoft 365 related questions. Instant Incident- and Service Request Management, License Management, App- and Device configuration, and many more.

Network Support

Our experienced IT experts take care of your standard applications, individual software, packet roll-out and software inventory.

Application Management

Our experienced IT experts take care of your standard applications, individual software, packet roll-out and software inventory.

IT Asset Management

Reduce risks, costs and maintenance efforts by making use of a professional IT Asset Management Solution. ITAM allows business owners to fully focus on their business, knowing that their IT Assets become true assets to the company.

IT Support you can trust

All our Helpdesk Support Engineers are qualified in their respective areas of expertise and are well experienced. Their goal is to solve each and any reported issue as quick as possible.

Your own brand

Make it your own
Fully customizable Service Desk Solutions

Do you need extended service hours? Or include weekends and bank holidays? 24×7 support? What about your own IT support phone number where our agents answer support calls on behalf of your company? And what about languages? Do you need our agents to be multilingual?

No problem at all. Just select the desired options on our no obligations instant quote calculator and make our Service Desk your own.

Calculate your custom Service Desk Price


Estimate the cost of your company’s IT operations.

Your managed IT Service Desk

Do you need a more personalized Service Desk experience for your company? Contact our experts for a custom project assessment.

Schedule a free Consultation

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