The Global Operations Center (GOC) is a centralized, external IT Operations Center operated by CloudSource IT, which offers fully managed IT services in form of a Single Point of Contact Service Desk to small and medium sized companies (SMB’s).
Our services grant SMB’s of any industry full access to a complete IT Department for no fixed monthly costs to our customers. Our service model is based on a pay-as-you-go system where our customers pay a fixed price for each service ticket that we work on. It has never been easier or cheaper to enable a full service IT Department for your business.
As a fully managed service center, we don’t only offer technical support to solve incidents, but also bring our expert’s knowledge to our customers, helping them to operate their own businesses more efficiently.
Integrating our services into your business is as easy as to sign up and install our help desk agent software on your devices. As soon as our software is installed, your employees will be able to make use of our services instantly.
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