Managed Service Desk & IT Operations

How are on premise hardware support interventions handled?

By Admin|2022-01-21T13:06:58+01:00September 13, 2021|Managed Help Desk & IT Support, Managed Service Desk & IT Operations|

Hardware and on-premise interventions are not included out of the [...]

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Will I be charged for the estimated volume of tickets per month?

By Admin|2022-01-21T13:20:14+01:00September 13, 2021|ITAM Explanations, M365 Explanations, Managed Help Desk & IT Support, Managed Service Desk & IT Operations, Service Desk|

No, only the base price is a fixed monthly charge. [...]

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